0)?memberObj.mmname:showName):"Dynasty Member"}}, {{((memberObj.mmname.length > 0)?memberObj.mmname:showName)}}, {{(memberObj.crtmemberStatus == 'logout')? Air China Phone Number is toll-free and available 24/7. With our free tools, you can check out the current wait time for Air China and use our Have Them Call Me Instead tool. Disgraceful service and attitude. Tweet Air China . There is only one way to reach Air China customer service, and it's not email but instead via phone. China's Regional Call Center TEL:95583 (reservations, ticketing, etc) If you are calling from China, please dial 95583 and select number key 5 for service in Japanese. China Airlines offers convenient schedule, with routes extending to the major cities in the North America, Europe, Asia, and Oceania. GetHuman tries to source the best Air China customer service information from customers so we can share our best hints and tricks with each other. Avoid this airline. Air China's flight operations are based at Beijing Capital International Airport. Either way, we want you to get your problem addressed as quickly as possible. Their web site is totally useless. Please enter your Card No/Email/Mobile (country code + number), Please enter a valid Card No/Email/Mobile. Like many other complaints about Air China, it is impossible to contact anyone at customer service for flight info, seat assignments, etc. If you are calling outside Japan or China, please dial +86-10-95583 and select option ※5 : Service hours : 24 hours a day, seven days a week throughout the year. China's Regional Call Center TEL:95583 (reservations, ticketing, etc) If you are calling from China, please dial 95583 and select number key 4 for service in Japanese. The reason why customers try to send emails to Air China is to see if they can handle their customer service issue, which comes in a wide variety. Search over official information with Air China Airlines and get to know the baggage policies, customer service, Air China helpline number and many more. "HI " + memberObj.mmname:"Dynasty Member"}}, (Temporary closure on Sat, Sun, 04JAN and National Holiday due to COVID-19 till the end of MAR 2021). Opens a new window. Contacting Air China - by phone or otherwise. It's sometimes hard to find information about how best to contact companies like Air China by email, so GetHuman gathers information like this from customers so we can share amongst ourselves. Customer Service Hotline; Station Telephone Number Office hour; International / Taipei (Taiwan) 412-9000 +886-2-412-9000: Mon-Fri (GMT+8) 08:00~18:30 Sat, Sun, Public Holiday (GMT+8) 08:30~17:30: Japan +81-3-6378-8855: Daily (GMT+9) 09:00~12:00,13:00~17:30 (Temporary closure on Sat, Sun, 04JAN and National Holiday due to COVID-19 till the end of MAR 2021) Please contact the Destination Information of Air China Cargo for free consultation of transportation services. https://www.airlinequality.com › airline-reviews › air-china Indicates external site which may or may not meet accessibility guidelines. Routes ; Services for Flight Disruptions ; Tarmac Contingency Plan for Delays ; Air China Information; News ; Download ; PhoenixMiles. Due to unexpected transport problems (incredibly, NY JFK's Airtrain system broke down, leaving us stranded onboard), I arrived at the Air China check-in … In relation to the COVID-19, office hours will be amended from 09NOV 2020 until further notice: Please note that with this link you are visiting an external website that may not follow the same privacy, security or accessibility policies. Worldwide Offices Mainland China Offices Hong Kong,China and Taiwan,China offices Asia-Pacific Offices Americas Offices … Tell us what problem you're writing them about and we can give tailored advice on what to do. Besides trying to call, best to start by telling us what the issue is … Since then it has become the exclusive flag carrier for civil aviation. A link to China Airlines Modern Slavery Act Statement PDF file. Click here to see all the ways we know to contact Air China currently. If not, please Sign Up or Login to Member First. Follow airchina Comments Air China Information; News ; Download ; PhoenixMiles. With our free tools, you can check out the current wait time for Air China and use our Have Them Call Me Instead tool. China Airlines are committed to the best flight quality, safety and treasure every encounter. An example issue would be Make a booking. Follow Air China. Visit Customer Care. Toll Free Number +1-808-204-1880 Our customer service teams are currently receiving a large volume of phone calls and social media messages. In 2013, the airline carried 51 million domestic and international passengers with an average load factor of 81%. (2666 US dollars!!!! Depending on the route and the aircraft, the airline offers First Class, Business Class, Premium Economy Class and Economy Class service. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor! But the good news is that we still have loads of information to help you resolve your Air China issue! Customer Service Call Center Passenger feedback. Air China does not provide customer service by email, but does provide it by phone. Air China does not have a customer service email address. Worldwide Offices Mainland China Offices Hong Kong,China and Taiwan,China offices Asia … Simply inform us of the date and destination of your journey and provide us with your full name, nationality and telephone number and we will immediately give you complete reservation information. Air China simply did not bother to pay for their wrong doings. Click here to see all the ways we know to contact Air China currently. If you find any mistakes in this information, please let us know below. Note:You must already linked your Membership in order to login with social account. Dear passengers, We regret for the inconvenience,"Passenger feedback" English page will to upgrade and maintenance of temporary and not normal to submit,please feedback go through the following address at customer_relations@airchina.com Please accept our apologies for any inconvenience we have caused. Also you can see here if our Skip the Wait on Hold feature is available when calling them or if they have live chat as a customer support option. Being able to email Air China would be nice, but luckily there's a way to talk to them that many customers prefer anyways, which is calling them at their 800-882-8122 customer phone number. If you find any mistakes in this information, please let us know below. Telling us about any imperfections is useful and helps all of us. I had to phone Air China to get the number and it … Air China complaints contacts. GetHuman tries to source the best Air China customer service information from customers so we can share our best hints and tricks with each other. The traditional Chinese red of the logo symbolises auspiciousness, completion, peace and happiness. Over the past 180 days, 6,126 GetHuman users who are Air China customers have searched for an email address for Air China customer support. Your search is end here. E-mail address: customer_relations@airchina.com Mailing Address: Customer Relationship Management Center, Department of Service Development, Air China Ltd, Room 4004, Floor 4, No. GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. Air China was one of six airlines created by the Chinese government in 1988. We are here to help customers like you by simply making information that you share available to all customers. And each time we have had to disappoint them and say that customer service is not available by email for them. Subscribe / Unsubscribe to special offer notice, {{(memberObj.crtmemberStatus == 'logout')? I also never got a Phoenix Mile confirmation e-mail when I initially registered for it so I can't even log in even if I wanted to. The difficulties and complexities of air travel can make support a major challenge, but improving it can lead to happier customers, better travel experiences, and improved service ratings. Air China: Excellent Customer service - See 5,958 traveller reviews, 2,404 candid photos, and great deals for Air China, at Tripadvisor. As a member of the Star Alliance, Air China operates non-stop flights to about 185 destinations across China and the rest of Asia, as well as the Middle East, Europe, Oceania, North America and South America. In case you didn't realize there was an alternative, the best phone number for Air China customer support is 800-882-8122. There is only one way to reach Air China customer service, and it's not email but instead via phone. Zendesk makes it easy to send satisfaction surveys to customers and turn information into actionable data. The best way to get customer service help from Air China is not email, but rather the information shown here. Flight: 13 Oct 2:30am, JFK-Hong Kong, CA990. Air China Phone Number +1888 868 9192 | Air China Airlines-airchinaphonenumber.com Rating: 4.80. New tickets for a 1,5 hour flight costed 16.000 kr. Call Customer Care on 00800-86-100-999. Disgraceful service and attitude. Beyond that, check out their next best contact information above and try that. Service Hours: China: Tel: 0086-95583 | 0086-10-95583: 24 hours a day, seven days a week: Fax: 0086-10-95583-1-0: Website: http://www.airchina.com.cn http://wap.airchina.com: North America: Tel: +1-800-882-8122: 06:00 - 21:00 Monday through Friday: Fax: +1-310-322-1133: 07:30 - 16:00 Saturday and Sunday: Europe (except Russia) With our free tools, you can check out the current wait time for Air China and use our Have Them Call Me Instead tool. Air China Information; News ; Download ; PhoenixMiles. While 800-882-8122 is Air China's best toll-free number, it is also the only way to get in touch with them. 16, Tianzhuxi Road, Tianzhu Airport Economic Development Zone, Shunyi District, Beijing, Postal Code: 101312 Complaint fax: (+86-10) 59036666 If you are calling outside Japan or China, please dial +86-10-95583 and select option ※5 : Service hours : 24 hours a day, seven days a week throughout the year. 1) The Air China app makes it impossible for anyone without a +86 phone number to register/check in. Customer Service Call Center Passenger feedback. Starting from your initial reservation, China Airlines provides you with the best and most convenient service. Air China does not provide customer service by email, but does provide it by phone. When you make your reservation with China Airlines, you can choose from Bussiness Class, Premium Economy Class and Economy Class. External site which may or may not meet acsessibility guidelines. We acknowledge that it may be difficult for you to reach us during these times and recommend that you use the online forms to send us your requests. In case you didn't realize there was an alternative, the best phone number for Air China customer support is 800-882-8122. You can help! GetHuman does not answer Air China's emails, work as part of its customer service operations or have any other connection of any kind. Moreover, we will provide you with a computer code number of your reservation which will speed up the process while changing your schedule. And it 's not email but instead via air china customer service changing your schedule, Premium Economy and! Will provide you with a computer code number of your reservation which will speed the! Available 24/7 gethuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer problems. Airlines offers convenient schedule, with routes extending to the best and convenient. 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